shipping

shipping

All uki orders are delivered by Australia Post. Rates are based on weight and are calculated at the checkout. You will be emailed with tracking and delivery details at the time of dispatch.

We offer standard and express shipping.

Where an item is temporarily out of stock and you are happy to receive it on back order, there is no shipping charge for the restocked items once available.

turnaround time 

We are very motivated to have your order in your hands as promptly as possible during standard business hours. You will receive an email with tracking information and a delivery estimate when your goods are on their way. You can also check on the status of your order by sending us an email at any time. 

If you require any item/s within a specific time frame please contact us before placing your order, to make sure it is possible or to discuss expedited shipping.

carrier

All uki orders are delivered by Australia Post. You will be emailed with tracking and delivery details at the time of dispatch. To track your order please go to the Australia Post website and enter your tracking number.

delivery estimates

Shipping occurs daily from our Hobart office on all orders. Please understand that uki cannot guarantee the date of your delivery, which may vary according to your location, distance from your state capital, and seasonally high-volume parcel delivery.

Please note that import taxes vary between countries, and uki is not responsible for extra fees which may be incurred when your items arrive.

Shipping times may vary according to stock levels, and can take an additional 14 to 24 days where items are found to be out of stock. We will contact you with an estimated time of arrival where delays are unavoidable.

Once dispatched, how long will my package take to arrive?

Please consider these delivery estimates as a guide only.

Melbourne metro: please allow 6 business days for delivery 

Sydney metro: please allow 7 business days for delivery 

Canberra metro: please allow 7 business days for delivery 

Brisbane metro:  please allow 7 business days for delivery 

Adelaide metro: please allow 7 business days for delivery

Perth metro: please allow 9 business days for delivery

Darwin:  please allow 10 business days for delivery 

Please note that delivery to further regional centres may take an additional 2-3 business days.